Job Req Number: 116078
Time Type: Full Time
1) Act as Business Implementation Manager for Global Accounts:
- Manages the technical implementation in the business.
- Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.
- Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
- Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
- Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
- Ensures that all local stakeholders are aligned. & committed to the projects.
- Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
- Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising – during Hypercare period.
2) Close cooperation with Group Integration office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally.
3) Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.
4) Understand our EDI & API services and guide customers/sales towards API First.
5) API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.
6) Assist in migrating customers from legacy platforms, onto future corporate platforms.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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Senior Business Change Manager