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Job Req Number:  112649
Time Type: Full Time


At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Border Management Services (BMS) Manager
Location: Mercia Park (DE12) (will require travel to other UK sites as required)
Hours:  09:00-17:00 Mon-Fri overtime on an ad-hoc basis

DSV Road is recruiting for a BMS Manager to oversee all International Import, Export and UK Domestic Inbound & Outbound transport movements at our Mercia Park depot. This is a key operational and people management role, supporting our position as an Inland Clearance Depot post-EU membership.

DSV Road acts as an Inland Clearance Depot for imports and exports. Shipments arriving from, or destined for, EU countries require customs clearance before transport can be arranged.
The BMS Manager will play a critical role in ensuring all customs documentation and HMRC processes are completed accurately and efficiently, while leading and supporting a high-performing operations team.

What will you be doing?

•    Oversee the checking of documentation for import arrivals and the creation of documentation for export trailers leaving the UK 
•    Ensure all HMRC (ETSF/Customs) documentation is prepared correctly and in line with current regulations 
•    Provide clear and timely instructions to depots regarding cargo release and movement Communicate effectively with internal teams and external customers regarding documentation and clearance status 
•    Use IT systems to interface with HMRC and monitor the clearance status of shipments 
•    Maintain accurate records of customs clearance and ensure all systems are kept up to date 
•    Manage, motivate and support a team of 12–14 staff, including: Holiday planning and sickness management, conducting annual one-to-one reviews, supporting employee development through structured progression plans
•    Ensure full legislative and operational compliance at all times 
•    Promote and maintain a safe working environment in line with statutory requirements 
•    Prepare and distribute accurate documentation to Warehouse, Haulage, Distribution and Shipping teams in a timely manner 
•    Maintain awareness of transport and HM Customs regulations, ensuring all statutory obligations are met

About You

•    Highly organised, punctual and detail-oriented individual 
•    Strong IT skills and confidence working with multiple systems 
•    Excellent communication skills with colleagues and external customers 
•    Ability to work effectively under pressure in a fast-paced operational environment 
•    Previous knowledge of customs processes or systems is desirable, but not essential (full training provided) 
•    A proactive team leader who can add further quality and structure to an already efficient and focused team
•    Full UK Driving licence as travel to other UK sites is required

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such as:

Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.


We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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Job area:  Managerial

Border Management Services Manager

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