Job Req Number:  110680
Time Type: Full Time

1.客戶訂單處理、問題回覆、異常及客訴處理
2.回應客戶需求並產出相關報告、具數據分析能力
3.出單及回單覆核、訂單資料控管
4.公司內部作業流程規劃及建立
5.定期開會檢討異常問題
6.績效考核、培訓及輔導新進人員
7.內部異常發生，跨部門溝通提出解決方案
8.每月成本分析與預算編列：物流預算編列、成本分析控制及損益管理
9.客戶關係維繫，客訴案件調查處理、回饋服務流程改善
10.客戶問題處理，案件處理、各項業務需求支援

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.