General Responsibilities 主要工作职责 

• Be responsible for daily operation. 

负责日常操作。 

Detailed Responsibilities 具体工作职责 

• Receive booking & clarify booking with vendor, send local SOP to all new customers for their easy guide 

接受委托并与供应商确认委托，向新客户发送操作流程。 

• Guiding vendors through local procedures (incl. Customs, Stuffing，etc.) 

与供应商梳理操作流程。 

• Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order 

收到委托2天之内核实并建立收发货人CODE.  

• Organize shipment operations: Book and confirm space with carrier ( keep client/supervisor/overseas informed about any vessel delay or cancellation; timely escalation in case of space problems  ) 

订舱并确认仓位，任何撤销或者厌恶及时通知客户，海外代理，主管。仓位问题要及时上报 

• Trucking arrangement；Warehouse stuffing arrangement；Customs clearance monitoring；Proactively solving any problems during  operation process (keep client/supervisor informed about any custom survey, extra surcharge occurred, carrier’s off load or short ship arrangement )  

卡车协议,仓库协议，装箱协议，清关协议，预见性的解决操作过程中出现的问题.（如遇报关验货,额外费用产生,船公司甩货或者短装要及时通知客户和上级主管 

• Pre-alert to related party strictly according to the SOP  

预报发送严格执行SOP. 

• Tracing shipment till ATA. 

追踪货物直到货物到港 

• Finish whole operation procedure, include freight settlement with client. 

完成全部操作，包括送货和与客户进行运费结算 

• Timely update CW1 system according to relative SOP and guideline 

根据相关SOP和指南及时更新CW1系统 

• Keep supervisor informed on any unusual situation and trouble case occurred for daily operation 

日常操作中遇到的问题及时通知主管 

• Back up for other team members during their absence and annual leave 

组内同事外出或年假, 做好替补工作  

• Other tasks assigned by manager 

完成经理分配的其他工作