DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: CAN - Vancouver, Melville St 
Job Posting Title: Junior IT Specialist , Surrey 
Time Type: Full Time
 

SUMMARY 
Be a key member of the Solutions IT Support team which supports the warehouse management system portfolio consisting of internal products. Acquire comprehensive product knowledge from software providers and enhance in-house expertise to optimize the IT value chain. The role involves fostering positive and constructive relationships with both internal and external customers to achieve shared goals and objectives. Support the global organization with excellent product knowledge, implementation experience and IT insight. Particularly, it requires a strong focus on the 3 regional business solution teams and the corporate service and consulting function. 

KEY DUTIES AND RESPONSIBILITIES

•    The Jr. IT Specialist has in depth technical warehouse application knowhow. The key role is to support all aspects around the WMS application infrastructure. As per request the position supports the corporate warehouse applications.
•    Coordination and management of all system administrative relevant IT aspects within support area for warehouse applications.
•    Consulting with the requesting parties in all questions and technical aspects of warehouse application infrastructure and respective process definition.
•    Daily professional support of implemented warehouse management systems in all technical aspects in DSV 
•    In this role, he/she is working in an environment with multiple partners, the IT infrastructure teams, the logistics teams, the regional IT warehouse project teams etc.
•    The Jr. IT Specialist is single point of contact for the support aspects in a productive environment.
•    Release changes, rollouts and hotfix are solely deployed by the Solutions IT Support Team. Control, audit and deployment organization (date, time, communication etc.) can be assigned to this position. 
•    Structural, organizational and technical tasks supporting an efficient and high-quality run of WMS are assigned to this position as key tasks.
•    The Jr. IT Specialist is the technical contact for any technical problems with WMS and infrastructure for WMS.
•    Any adhoc tasks as defined by management.

Quality, Health & Safety:
•    Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
•    Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

•    Bachelor’s degree or above in IT, business administration, logistics or a similar discipline 

•    Minimum 2 - 3 years of work experience, ideally in an international environment with strong focus on warehousing system management 
•    Very good knowledge in SQL  

General Operations Skills/Competencies:
•    Good command, both verbal and written, English skills. 
•    Bilingual (Spanish) preferred with exposure in international working environment.
•    Ability to create collaborative engagements and active listening.
•    High priority for teamwork
•    Strong interpersonal skills, building professional relationships internally and externally. 
•    Strong problem-solving skills and analytical skills 
•    Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results.
•    Both a team builder and a team-player 
•    Excellent organizational and time management skills

Language and Computer Skills

•    English is the principal language for this position, additional languages may be required in other locations.  
•    Ability to communicate effectively in a diverse multicultural environment.
•    Knowledge of MS SQL and SharePoint; and
•    Overall knowledge of Microsoft Office Suite 
•    Any warehouse management System

Physical Demands
•    Prolonged periods sitting and standing at a desk and working on a computer.
•    Occasional travel may be required; national and International (approximately 15-20%)
•    Requirement to regularly travel and support multiple buildings in local area 
•    Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.
 

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Visit dsv.com and follow us on LinkedIn, Facebook and X.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.