DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Walton, Final Mile Blvd 

Division: Solutions 
Job Posting Title: Supervisor - Training & Facility 
Time Type: Full Time

POSITION SUMMARY

The Training and Facility Supervisor is responsible for the coordination and delivery of training programs required by DSV and the client, while also overseeing the safe and efficient condition of the facility and equipment. This position works closely with site leadership and Operations to ensure team members are properly trained, qualified, and supported to perform their roles safely and effectively.

The Training and Facility Supervisor is also responsible for coordinating preventative maintenance, facility inspections, equipment readiness, repairs, and general facility upkeep. This role serves as a key site resource for training compliance, operational readiness, facility needs, and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate and facilitate orientation of new team members and refresher training on site and corporate policies, procedures, safety requirements, quality standards, and work instructions.
• Facilitate shift training related to safety, operations, quality, standards, procedural updates, and applicable regulatory requirements.
• Develop, implement, and maintain on-the-job training programs to support site performance, compliance, and employee development.
• Conduct and coordinate training and development programs based on operational needs and in consultation with department leadership.
• Train, certify, and recertify team members on material handling equipment (MHE) and maintain applicable certification records.
• Monitor, measure, and report training KPIs and maintain accurate training databases, files, certifications, and development records.
• Evaluate team member skill levels, identify training gaps, and coordinate retraining or additional development as needed.
• Create and maintain training materials and documentation related to orientation, safety, operational procedures, and work instructions.
• Ensure staffing changes, certifications, and training completions are accurately reflected in applicable training records and systems.
• Work closely with site management and Operations to ensure training programs support business, client, safety, and operational requirements.
• Oversee and coordinate preventative maintenance activities for the facility, building systems, and equipment to support safe and efficient operations.
• Coordinate routine and long-term preventative maintenance and inspections of facility systems and equipment, including material handling equipment, heating and cooling systems, mechanical and electrical systems, and plumbing.
• Monitor the condition of the building and equipment and coordinate general maintenance and repairs in areas including plumbing, carpentry, painting, mechanical, electrical, and custodial needs.
• Identify and troubleshoot facility and equipment issues, determine appropriate next steps, and coordinate repairs or outside service support as necessary.
• Ensure building or equipment concerns are reported, documented, prioritized, and addressed in a timely manner.
• Identify, report, and assist in correcting facility-related safety hazards and ensure safe work practices are followed during maintenance and repair activities.
• Coordinate and maintain necessary equipment, materials, tools, and resources related to training and facility operations.
• Assist with or coordinate grounds maintenance, housekeeping, organization, and general facility upkeep as needed.
• Ensure compliance with applicable Standard Operating Procedures, corporate and site-specific policies, safety and work rules, and OSHA/MSDS standards.
• Partner with site leadership, Safety, Operations, vendors, contractors, and other appropriate resources to address training and facility needs.
• Communicate training, facility, equipment, and safety concerns to site management and provide recommendations for resolution and continuous improvement.
• Stay abreast of applicable corporate and industry best practices related to training, facility operations, safety, and employee development.

OTHER DUTIES

• May be expected to cross-train in other leadership functions to support site operations and team member development.
• May assist other departments based on operational and business needs.
• Work overtime as dictated by business needs, whether mandatory or voluntary.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Provides leadership, direction, and oversight of site training and facility-related activities.
• Coordinates training activities and facility priorities across departments and shifts.
• Provides functional guidance to trainers, team members, vendors, contractors, and other personnel supporting training or facility activities, as applicable.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High school diploma or general education degree (GED) required.
• Minimum of two years of experience working in warehousing and/or logistics.
• Minimum of six months of training experience.
• Minimum of one year of experience working with material handling equipment.
• General knowledge or experience related to facilities, systems maintenance, preventative maintenance, and repair work.
• Experience coordinating multiple priorities in a fast-paced operational environment.
• Willing and able to work evenings and weekends as business needs require.
• Must be able to work in warehouse environments with varying temperatures.

Certificates, Licenses, Registrations or Professional Designations

• Must be able to become MHE certified within 30 days of hire and maintain applicable certifications.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Proficient in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Ability to maintain training records, databases, documentation, and applicable facility records.

Language Skills

• English: reading, writing, and verbal communication.

Mathematical Skills

• Intermediate mathematical skills.

Other

• Effective verbal and written communication skills with the ability to communicate with employees at all levels of the organization.
• Strong organizational and time-management skills.
• Ability to develop, implement, coordinate, and facilitate training programs.
• Knowledge of warehouse operations, inventory procedures, terminology, and best practices.
• Ability to identify training gaps and develop appropriate solutions.
• Ability to troubleshoot general facility and maintenance issues and determine when additional technical or vendor support is required.
• Ability to read and follow manufacturer instructions, procedures, and related documentation.
• Ability to identify problems or potential problems and take initiative to correct or escalate them.
• Strong interpersonal skills and ability to build effective partnerships across departments.
• Ability to work independently, exercise sound judgment, and manage competing priorities with limited supervision.
• Ability to adapt to change and work effectively in a fast-paced environment.
• Positive and professional attitude.

PREFERRED QUALIFICATIONS

• College degree in business, operations, logistics, training, facilities management, or related field.
• Bilingual in English and Spanish (reading, writing, verbal).
• Experience developing and implementing warehouse training programs.
• Working knowledge of facility maintenance methods, practices, and tools related to plumbing, HVAC, electrical, carpentry, and mechanical systems.
• Prior experience operating and/or training employees on material handling equipment.

CORE COMPETENCIES FOR SUCCESS

• Accountability
• Communication / Building Partnership
• Developing Others
• Drive for Results
• Embracing Change
• Leadership Excellence
• Problem Solving
• Customer Orientation
• Professional Competencies

PHYSICAL DEMANDS

Occasionally: Handling/Fingering, Sitting
Frequently: Bending
Constantly: Walking and Standing

Ability to Lift/Carry and Push/Pull: 21–50 pounds

Must be able to reach above shoulder, reach outward, squat, and kneel.

WORK ENVIRONMENT

While performing the duties of this job, the employee may work in a warehouse environment and may occasionally be exposed to fumes or airborne particles and other conditions associated with warehouse and facility operations. The noise level in the work environment is generally low to moderate.

For this position, the expected base pay range is $63,360 - $79,200/annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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