Job Req Number:  88604
Time Type: Full Time

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Shape the future of our core transport application at DSV!
Are you passionate about IT applications, large databases, and solving technical challenges? Would you like to play a vital role in ensuring the stability and continuous improvement of DSV’s key transport application, CargoWise One?
As an Application and IT Specialist, you’ll provide technical support and contribute to the development of solutions that support DSV’s business growth. You’ll work with global teams to ensure seamless operations while diving deep into SQL databases to explore opportunities for optimization and innovation.

Your Responsibilities:

• Support & Troubleshooting:
  • Deliver 3rd-level technical support for CargoWise One, including advanced troubleshooting.
  • Respond promptly to critical incidents, focusing on identifying effective solutions that address business needs and ensure smooth operations.
  • Support end users with requests, including complex data exports and database queries.
  • Act as a technical counterpart for 2nd-level support and the implementation team and translate requirements into technical solutions.

• Application Management:
  • Develop and optimize SQL queries to improve system performance and reporting needs.
  • Maintain the application within a Windows ecosystem, ensuring the stable operation of application and web servers.
  • Collaborate with stakeholders and enterprise architects to create and enhance data-driven solutions.
  • Conduct feature and release testing to ensure the reliability of new functionality.
  • Analyze system performance, bottlenecks and identify areas for improvements and scalability.
  • Maintain solution documentation in alignment with enterprise architecture requirements.

 

Your Skills and Experience:

• Technical Expertise:
  • Strong skills in SQL database statements and query optimization.
  • Experience with application support and maintenance, preferably with CargoWise One or Microsoft applications (an advantage, not mandatory).
  • Knowledge of scripting languages, XML, Excel macros, and other automation tools is a plus.
  • Experience in working with ServiceNow, Jira and Confluence is an advantage 

• Problem-Solving Mindset:
  • Ability to analyze complex technical issues and deliver pragmatic, effective solutions.
  • Comfortable working in a fast-paced environment, balancing stability and innovation.
  • Strong service-oriented attitude, able to support and mentor colleagues.

• Education & Background:
  • A degree in IT or Computer Science, or equivalent experience.
  • Excellent English skills (verbal and written) to collaborate with international teams.
  • Experience in freight forwarding is an advantage. 

What we offer:

• Employment contract
• Private medical care
• Comprehensive onboarding program 
• Buddy 
• Work-life Harmony
• Modern eco-office
• Comfortable ergonomic office
• Scandinavian work culture
• Internal training catalogue
• Culture of feedback
• Internal transition program
• Holiday gifts
• Sport groups
• Bike parking

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.