If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

Claims Specialist, Insurance Team


Job Req Number:  33873
Time Type: Full Time


Your responsibilities:

  • Specialized handling of Freight Forwarders Liability and Cargo Insurance claims on a global scale in DSV, including: coordination of the reserves, updating comments in system on time and according to overall rules, correct usage of legislation, completing analysing and classifying claim’s documentation.

  • Handling all kinds of transport claims on a global scale in DSV Group.

  • Maintaining relationships with customers in Europe and all over the world.

  • Participating in internal projects, leading the internal trainings.

  • Reporting results to the Team Leader.

  • Cooperation with DSV branches in Europe and all over the world as a part of Shared Service Centre.

  • Co-creation and optimization of claims handling processes.

  • Responsibility for handling customers claims and cooperating with subcontractors.

Our requirements:

  • At least 1-2 years of experience on similar position.

  • Experience in insurances, claims handling and working in different language.

  • Preferable higher education in: law, languages, economy or logistics.

  • Very good knowledge of English (DSV corporate language).

  • Knowledge of German language (will be an advantage).

  • Knowledge of Scandinavian language (will be an advantage).

  • MS Office knowledge.

  • Negotiation skills, ability to work under time pressure and communication, interpersonal skills, proactive mindset, ability to take ownership and drive processes and ability to prioritize.


Our offer:


  • Employment contract
  • Private medical care
  • Comprehensive onboarding program
  • Buddy
  • Work-life Harmony
  • Modern eco-office
  • Comfortable ergonomic office
  • Scandinavian work culture
  • Internal training catalogue
  • Culture of feedback
  • Internal transition program
  • Holiday gifts
  • Sport groups
  • Bike parking
  • Electric vehicle charging stations

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com