Job Req Number:  70663
Time Type: Full Time

PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS 

Your responsibilities:

• Execute daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes

• Monitoring and support implementation/integration of Unified Communications solutions

• Work closely with external vendors on variety of requests, issues, and projects

• Create and update operational documentation

Our requirements:

• Practical knowledge about Cisco Unified Communications

• Experience with Cisco UC, Expressway Edge, and Webex - CCNA/CCNP Collaboration certifications or equivalent level of skills and experience will be a plus

• Experience with SIP messages and understanding of dependence of VoIP technologies on underlying carrier networks (SIP, PSTN)

• Familiarity of the UC network architecture

• Understanding of network switching and routing as related to a Unified Communications and Voice over IP networks, including SIP protocol suite

• At least 2 years of experience in a similar role

• Familiarity and understanding of best IT practices (ITIL)

• Good spoken/written English skills

• Good analytical skills

What we offer: 

• Employment contract 
• Private medical care 
• Comprehensive onboarding program 
• Buddy 
• Work-life Harmony 
• Modern eco-office 
• Canteen 
• Comfortable ergonomic office 
• Scandinavian work culture 
• Internal training catalogue 
• Culture of feedback 
• Internal transition program 
• Holiday gifts 
• Sport groups 
• Bike parking 

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.