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Your responsibilities:

• Timely and comprehensive settlement of damages incurred in road, sea and air transportation.
• Gathering documentation to establish liability for the incident.
• Conducting correspondence in Italian and/or English.
• Analyzing the collected documentation and preparing a decision to pay or refuse to pay compensation.
• Conducting recourse proceedings against entities responsible for the occurrence of the damage.
• Ongoing contact with the client and DSV units.

Our requirements:

• Very good knowledge of Italian and good English, (Spanish welcome),
• You are well acquainted with MS Office package,
• You have experience in insurance, logistics or customer service (welcome),
• You are able to make decisions independently and have highly developed communication skills,
• Meticulousness, responsibility and ability to prioritize assigned tasks are your qualities,
• You are able to work under time pressure.

What we offer

• Employment contract
• Private medical care
• Comprehensive onboarding program
• Buddy
• Work-life Harmony
• Modern eco-office
• Comfortable ergonomic office
• Scandinavian work culture
• Internal training catalogue
• Culture of feedback
• Internal transition program
• Holiday gifts
• Sport groups
• Bike parking

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