Apply now »


If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

Business Analyst

Projects / Special Projects / Business Support

. Job Req Number:  49426



You like to:

  • Learn new stuff from knowledgeable colleagues – and to have fun while working
  • Gather requirements together with business experts, balancing the need for understanding the details and complexity of their work with the ability to see how this could be solved differently and smarter in the future
  • Create test scenarios to ensure the solution lives up to agreed acceptance criteria (functional and non-functional)
  • Deliver nice user experiences for real users that make a difference to everyday work experience
  • Take responsibility
  • Reach out to others for help or clarifications whenever you need it and to ensure alignment with others


The role

You will be an integral part of the team by filling the role of a Business IT Analyst. In your role, you will work closely with our business stakeholders and subject matter experts to get the understanding of the processes we automate and make sure that their requirements are well translated into technical acceptance criteria and document all the findings. You will be dedicated to following activities:

  • Requirements gathering & specification – meeting stakeholders
  • Business Process Analysis (including process charts creation)
  • Data driven analysis to provide input for solution design decisions
  • Maintaining Business Process documentation
  • Participation in Internal and User Acceptance Testing (designing test cases, arranging test sessions etc.)

We expect you to have experience in following:

  • Modern Software development process (3+ years)
  • System to System Integrations
  • Business Process Mapping - BPMN 2.0
  • System Process Mapping – UML, SCM
  • Data Analysis including Statistics
  • Agile/Scrum Methodology
  • JIRA
  • Confluence

It is a plus if you have some experience with technologies/areas such as:

  • Logistics & Transport Industry
  • Customs Duty Procedures
  • Coding: Java, Python, VBA
  • Relational Databases: MS SQL, My SQL etc.
  • Non-Relational Databases: MongoDB
  • Machine Learning (basic understanding)

Our unit

We are an ambitious unit divided into cross-functional product teams with a flat hierarchy and a mix of young and very experienced persons, who are working according to the following principles:

  • We celebrate victories together
  • We take responsibility for mistakes and learn from them
  • We design for scale but build only for the near future
  • We value working software and informal alignment over tedious documentation
  • We make decisions based on knowledge and insight rather than hierarchical structures
  • Decisions are the product of conversations between people with different competencies (not one person)
  • Everyone can speak their honest opinion

We have all the needed competencies to build awesome products inside each team:

  • Product owner
  • Application developers (frontend + backend)
  • Data engineers
  • Data scientists
  • ML engineers
  • DevOps engineers

The use cases

The focus of our unit is to build advanced end-2-end products that create direct business value for DSV’s divisions, including for example:

  • Customs declaration automation,
  • Vendor invoices automation,
  • Booking transparency
  • Address validation,
  • ETA prediction,
  • And many more to come…

The word “advanced” is used to underline that the use cases we solve tend to have a high degree of complexity, requiring non-deterministic problem solving (i.e. the use of ML/AI), near real-time data processing, a need for high availability, vertical and horizontal scalability and a very high volume of transactions. However, fancy technologies and accurate ML models do not solve the issues at hand alone; we strive to combine our competencies to build holistic solutions where the underlying complexity is hidden for the user to create simple and value-adding experiences.


DSV – Global Transport and Logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.



Apply now »